As all of you know, we put a lot of effort and work into getting various features and improvements in place to help you protect your Windows 2003/2008/2008R2 and the Windows Server 2012 support coming up, Terminal Servers, Sharepoint Servers, Citrix Servers, Exchange Servers and so on.
From time to time, our administrative efforts get left behind.
One of the most common questions, actually by far the most common question emailed to our support is that when you wanted to buy a license for Syspeace, you’d forgotten your password and we provided you with a password reset link manually.
From one point of view, we’re happy to talk to you guys and help you out but of course, a password reset thing should be automated to help you get your licenses as soon as possible.
So, finally, we’ve now implemented a “Password reset” feature on the licensing page. Simply fill in the email address you used when you registered and a password reset link will be emailed to you.
We’ve also got the instructions more clearly in the email you receive when you buy a license that you actually won’t have to do anything.
The trial license you’re running will be automatically verified as a valid, live license the next time your Syspeace contacts the license server.
So, in short, you won’t have to wait for a license number to be sent to you since you’ve already got it.
PS. As a heads up, we’ll be releasing the SQL Server support and we’re also working on a GUI feature to easily sort, search, find and export various reports to CSV files D.S.